Terms and Conditions

This Website at the URL (www.craftedbymyheart.com) (“Site”) and the mobile application ("Crafted by My Heart" or “Application”) are owned and operated by [DDB Worldwide Limited], a company incorporated in Hong Kong under Business Registration Certificate No.: 04063034-001-01-16-7, whose registered office is at Unit 1201, Core E, Cyberport 3, 100 Cyberport Road, Hong Kong, or its holding company or any of its fellow subsidiaries and affiliates (collectively, “DDB Group Hong Kong”). Throughout this Site and/or this Application, the terms "we", "us" and "our" refer to DDB Group Hong Kong. DDB Group Hong Kong offers this Site and/or this Application, including all information, tools and services available from this Site and/or this Application, to you, the user, conditioned upon your acceptance of all these terms and conditions, together with any other applicable policies and notices stated here. Your continued use of this Site and/or this Application constitutes your agreement to these terms and conditions. DDB Group Hong Kong believes strongly in protecting user privacy.

Purchasing of any products supplied by this Site and/or this Application ("Products") requires that you accept DDB Group Hong Kong’s privacy policy. Please go to DDB Group Hong Kong's privacy policy for information on how DDB Group Hong Kong collects and uses personal information from users of this Site and/or this Application.
Products that you purchase via this Site and/or this Application will be sold to you by DDB Group Hong Kong, Unit 1201, Core E, Cyberport 3, 100 Cyberport Road, Hong Kong.

Your purchases of any Products via this Site and/or this Application will be governed by the following terms and conditions of Sales. Please carefully read the following terms and conditions before using this Site and/or this Application. By accessing this Site and/or this Application, you agree to be bound by these terms and conditions. These terms and conditions may be updated from time to time. Accordingly, you should check the date of the terms and conditions (if applicable) and review any changes since the last version. If at any time you do not agree to these terms and conditions, please do not use this Site and/or this Application.
We are not responsible if information made available on this Site and/or this Application is not accurate, complete or current. The material on this Site and/or this Application is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site and/or this Application is at your own risk. This Site and/or this Application may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this Site and/or this Application at any time, but we have no obligation to update any information on this Site and/or this Application. You agree that it is your responsibility to monitor changes to this Site and/or this Application.

The heartbeat measure function on this Application is not intended for medical use but only for jewerly design purposes. It does not substitute heart rate monitors and/or other medical equipment.

Please read these terms and conditions carefully before ordering any Products from this Site and/or this Application. You should understand that by ordering any Products, you agree to be bound by these terms and conditions.

Terms and Conditions of Sale ("Sales Terms")

1. About These Sales Terms

These Sales Terms are applicable to all orders and purchases made available in this Site and/or this Application ("Products").

With regard to the purchases in this Site and/or this Application, we will communicate electronically by sending email. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing.

We may revise these Sales Terms from time to time. Any changes to the Sales Terms will apply to orders placed on or after the effective date stated in these Sales Terms or elsewhere on this Site and/or this Application. You are advised to check this page from time to time to take notice of any changes, as they are binding on you.
Some features that may be available on this Website and/or this Application require registration. By registering at and in consideration of your use of this Website and/or this Application you agree to provide true, accurate, current and complete information about yourself.
Some features on this Website and/or this Application require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password, except where DDB Group Hong Kong's acts or omissions resulted in someone other than you using your password without authorization. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify DDB Group Hong Kong immediately. DDB Group Hong Kong may assume that any communications DDB Group Hong Kong receives under your password have been made by you unless DDB Group Hong Kong receives notice otherwise.
You or third parties acting on your behalf are not allowed to frame this Website and/or this Application or use our proprietary marks as meta tags, without our written consent. These marks include, but are not limited to, “DDB Group Hong Kong”, “DDB”, and “Crafted by My Heart”. You may not use frames or utilize framing techniques or technology to enclose any content included on this Website and/or this Application without DDB Group Hong Kong’s express written consent. Further, you may not utilize any Website and/or this Application content in any meta tags or any other “hidden text” techniques or technologies without DDB Group Hong Kong’s express written consent.
This Website and/or this Application may contain links to other web or mobile applications, some of which are operated by DDB Group Hong Kong or its affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other applications and are not responsible for the content of those or any other applications or any products or services that may be offered through those or any other applications. Inclusion of links to other applications should not be viewed as an endorsement of the content of linked applications. Different terms and conditions may apply to your use of any linked applications. DDB Group Hong Kong is not responsible for any losses, damages or other liabilities incurred as a result of your use of any web or mobile linked applications.

BEFORE PLACING AN ORDER FOR PRODUCTS YOU MUST READ AND AGREE TO BE BOUND BY THESE SALES TERMS.

YOUR ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF CLAUSE 11 (LIABILITY).

IF YOU FIND YOURSELF UNABLE TO AGREE TO THESE SALES TERMS YOU MAY NOT PROCEED TO PURCHASE ANY PRODUCTS LISTED ON THIS SITE AND/OR THIS APPLICATION.

2. Placing an Order

The information on this Site and/or this Application does not constitute a binding offer to sell any Products described on this Site and/or this Application or to make such Products available in your area. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged.

The "Let’s make sure it fits" visual ring size finder functionality is for reference only and it is not an accurate tool for identifying the correct size of a ring. DDB group Hong Kong is not responsible if the wrong size ring was ordered as a result of using the “Let’s make sure it fits” visual ring size finder.

The internal diameter of the ordered ring, might deviate from the selected size by +/-0.5 mm.

You may not purchase any item from this Site and/or this Application for resale by you or any other person, and you may not resell any item purchased from this Site and/or this Application. The prices of a Product displayed on this Site and/or this Application are quoted in [Hong Kong dollars], with translation to local currencies for reference purposes only. In the event a Product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the Product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account.

To be able to buy Products you have to:

You may place an order by clicking on the "ORDER" button and proceeding to the checkout page.

You will be provided with an opportunity to review your order(s), read and accept the Sales Terms, check the total price of your order(s) and the information you have provided and correct any input errors before confirming your order(s).

The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours of Products offered on this Site and/or this Application.
All content on this Application (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by DDB Group Hong Kong, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on this Website and/or this Application for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Except to the extent DDB Group Hong Kong is prohibited by law from limiting your rights to do so, any other use of content on this Website and/or this Application, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from this Website and/or this Application, or use of this Website and/or this Application for purposes competitive to DDB Group Hong Kong, is expressly prohibited. DDB Group Hong Kong reserves the right to refuse or cancel any person’s registration for this Website and/or this Application, remove any person from this Website and/or this Application or prohibit any person from using this Website and/or this Application for any reason whatsoever. DDB reserves the right to refuse or cancel an order, for any reason whatsoever. DDB Group Hong Kong, or its licensors or content providers, retain full and complete title to the material provided on this Website and/or this Application, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in DDB Group Hong Kong's sole discretion. DDB Group Hong Kong neither warrants nor represents that your use of materials on the Products, this Website and/or this Application will not infringe rights of third parties not affiliated with DDB Group Hong Kong. You may not use contact information provided on this Website and/or this Application for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of this Website and/or this Application or to surreptitiously intercept any system, data or personal information from this Website and/or this Application. You agree not to interrupt or attempt to interrupt the operation of this Website and/or this Application in any way. DDB Group Hong Kong reserves the right, in its sole discretion, to limit or terminate your access to or purchase of the Products, use of this Website and/or this Application at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which DDB Group Hong Kong may be entitled, at law or in equity.

3. Order Processing and Contract Formation

Once you have submitted and confirmed your order(s) using this Site and/or this Application, and the payment has been processed, we will send an email to the email address you provided acknowledging ("Order Confirmation Email") of the order(s) and setting out details of the ordered Product(s).

We may choose not to accept any order in sole discretion including without limitation in the case of abnormal orders and orders which suspects are not placed in good faith.
You acknowledge that you are responsible for any material you may submit via this Site and/or this Application, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this Site and/or this Application any content that (i) is false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offence, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Application.

If you do submit material, and unless we indicate otherwise, you expressly grant DDB Group Hong Kong a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You grant DDB Group Hong Kong the right to use the name you submit in connection with such material, if they so choose. All personal information provided via this Site and/or this Application will be handled in accordance with this Site and/or this Application's online Privacy Policy. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will compensate DDB Group hong Kong for all claims resulting from content you supply other than to the extent any claims are due to the acts or omissions of DDB Group Hong Kong.

4. Conduct on this Website and/or this Application, Prices, Shipping and Handling, and Charges

In the event of a pricing error, whether on this Site and/or this Application or in an Order Receipt Confirmation Email or otherwise, you accept that we have the right to correct such error and charge the correct price or cancel the order. If the actual price is more than the amount shown on your Order Receipt Confirmation Email, we will notify you the correct price before processing your order, and your sole remedy in the event of such error is to cancel your order.

Separate charges for shipping will be shown in your Order Receipt Confirmation Email and can be viewed on a summary screen prior to finalizing your order.

Prices for Products and for shipping and handling are liable to change at any time, but changes will not normally affect orders.

5. Payment

We accept payments made by your PayPal account or by Visa and Mastercard credit cards through Braintree service.
By placing an order with your PayPal account and/or credit card, you confirm that the PayPal account and/or credit card used is yours or that you have been authorized by the owner to use it. If your card issuer refuses to authorize payment to DDB Group Hong Kong, we will not be liable for any delay or non-delivery.

Please notify us immediately by email at support@craftedbymyheart.com of any unauthorized or fraudulent use of your account, or if you suspect that your account may be at risk. We will not refund any amounts paid by you before you report an unauthorized or fraudulent use of your account.

6. Delivery; Customs Duties and Taxes

Upon receiving your payment, the product will be ready for shipping in 21 working days.
All public holidays in China & Hong Kong shall be taken into account in counting the working days
We reserve the right to substitute another carrier of equal or lesser cost to deliver your order.
If you unreasonably defer delivery or delay the receipt of delivery after we have notified you that they have tried to deliver the ordered items to you, or if you have provided them with an incorrect delivery address which results in an unsuccessful delivery, you need to contact the carrier promptly for collection. We reserve its rights to claim from you any loss occasioned by your neglect or refusal to take delivery, and also for a reasonable charge for the care and custody of the ordered items.

Those ordered Products for shipment to countries outside of Hong Kong may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the Products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. DDB Group Hong Kong has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes. You may view an estimate of these fees (if applicable or available) in the Details of your Order Receipt Confirmation Email or during Checkout.
Regarding the delivery, you authorize DDB Group Hong Kong to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit on your behalf the taxes, customs duties and fees paid by you for such item.

7. Events outside the control of DDB Group Hong Kong

DDB Group Hong Kong shall not be held responsible for delay or failure to perform, if the delay or failure is caused by any act, event, non-happening, omission accident or circumstance beyond its reasonable control including but not limited to:

Our performance is deemed to be suspended for the period that the above continues.

8. Return and Refund

Return / Replace is not available for the purchase, and it is your responsibility to check the condition of any goods received, at the time of delivery.
Upon receiving your order with settled payment notification, we will start production and no change is allowed.

9. Trademarks and Copyright, Infringement Notice, Disclaimers, Limitation of Liability and Indemnification

Trademarks, logos and service marks displayed on this Application are registered and unregistered trademarks of DDB Group Hong Kong, their licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on the Products, this Site and/or this Application shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Products, this Site and/or this Application without the owner's prior written permission, except as otherwise described herein. DDB Group Hong Kong reserves all rights not expressly granted in and to the Products, this Site and/or this Application and their respective contents. The Products, this Site and/or this Application and all of their respective contents, including, but not limited to, text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under relevant copyright laws. We respect the intellectual property rights of others and request that you do the same. If you think your work has been copied in a manner that constitutes copyright infringement, you may notify our Legal Department, who can be reached at:
DDB Group Hong Kong
Address: DDB Group Hong Kong, Unit 1201, Core E, Cyberport 3, 100 Cyberport Road, Hong Kong
Email: support@craftedbymyheart.com

DDB Group Hong Kong is under no obligation to post, forward, transmit, distribute or otherwise provide any material available on this Website and/or this Application, including material you provide to us, and so we have an absolute right to remove any material from the this Website and/or this Application in our sole discretion at any time.
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT ALWAYS TO THE LAST PARAGRAPH IN THIS PROVISION: YOUR PURCHASE OF THE PRODUCTS, YOUR USE OF THIS WEBSITE AND/OR THIS APPLICATION ARE AT YOUR SOLE RISK. THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR PURCHASE OF THE PRODUCTS, YOUR ACCESS TO THIS WEBSITE AND/OR THIS APPLICATION OR ANY FEATURE OR PART THEREOF AT ANY TIME. DDB GROUP HONG KONG EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION WILL BE SECURE; THAT THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION OR THE SERVER THAT MAKES THIS WEBSITE AND/OR THIS APPLICATION AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM DDB GROUP HONG KONG OR THROUGH OR FROM THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION SHALL CREATE ANY WARRANTY OF ANY KIND. DDB GROUP HONG KONG DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.
IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. CERTAIN LEGISLATION MAY IMPOSE CONSUMER GUARANTEES OR IMPLY WARRANTIES OR CONDITIONS OR IMPOSE OBLIGATIONS UPON DDB GROUP HONG KONG WHICH CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED OR CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED EXCEPT TO A LIMITED EXTENT. NOTHING IN THIS AGREEMENT SHALL OPERATE TO EXCLUDE, RESTRICT OR MODIFY THE APPLICATION OF SUCH PROVISIONS, THE EXERCISE OF A RIGHT CONFERRED BY SUCH PROVISION, OR ANY LIABILITY OF A PARTY FOR A BREACH OF A CONDITION OR WARRANTY IMPLIED BY SUCH A PROVISION OR A REMEDY IMPOSED BY SUCH A PROVISION. THE SALES TERMS OR THIS AGREEMENT MUST BE READ SUBJECT TO THESE STATUTORY PROVISIONS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT ALWAYS TO THE LAST PARAGRAPH IN THE PRECEDING PROVISION: YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR PURCHASE OF THE PRODUCTS, YOUR USE OF THIS WEBSITE AND/OR THIS APPLICATION. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR PURCHASE OF THE PRODUCTS, YOUR USE OF THIS WEBSITE AND/OR THIS APPLICATION MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR PURCHASE OF THE PRODUCTS, YOUR USE OF THIS WEBSITE AND/OR THIS APPLICATION IS AT YOUR OWN RISK AND THAT THIS WEBSITE AND/OR THIS APPLICATION ARE MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER DDB GROUP HONG KONG NOR ITS AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THIS WEBSITE AND/OR THIS APPLICATION, OR ANY OTHER SITE OR APPLICATION YOU ACCESS THROUGH A LINK FROM THIS WEBSITE AND/OR THIS APPLICATION OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THIS WEBSITE AND/OR THIS APPLICATION, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THIS WEBSITE AND/OR THIS APPLICATION, DDB GROUP HONG KONG'S REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON THIS WEBSITE AND/OR THIS APPLICATION, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE AND/OR THIS APPLICATION, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF DDB GROUP HONG KONG, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER DDB GROUP HONG KONG NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH DDB GROUP HONG KONG IS TO DISCONTINUE YOUR PURCHASE OF THE PRODUCTS, USE OF THIS WEBSITE AND/OR THIS APPLICATION. YOU AND DDB GROUP HONG KONG AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE PRODUCTS, THIS WEBSITE AND/OR THIS APPLICATION MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
To the extent permitted by law, you agree to compensate, defend and hold harmless DDB Group Hong Kong and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from your purchase of the Products, use of this Website and/or this Application in violation of the Sales Terms or in another unlawful way. If you cause a technical disruption of this Website and/or this Application or the systems transmitting this Website and/or this Application to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. DDB Group Hong Kong reserves the right, at its own expense, to assume exclusive defence and control of any matter otherwise subject to compensation by you and, in such case, you agree to cooperate with DDB Group Hong Kong in the defence of such matter.

10. Severability

If any provision of these Sales Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Sales Terms and shall be enforced to the fullest extent permitted by applicable law not affecting the validity and enforceability of any remaining provisions.

11. Transfer of rights and obligations

These Sales Terms are binding on you and DDB Group Hong Kong and on any person DDB Group Hong Kong might transfer its rights to.

You may not transfer, assign, charge or otherwise dispose of a contract with DDB Group Hong Kong, or any of your rights or obligations arising under it, without our prior written consent.

DDB Group Hong Kong may transfer, assign, charge, sub-contract or otherwise dispose of a contract with you, or any of DDB Group Hong Kong's rights or obligations arising under it, at any time during its term.

12. Entire agreement and admissibility

The Sales Terms and conditions and any documents expressly referred to herein together with any policies or operating rules posted on this Site and/or this Application constitute the entire agreement and understanding between you and DDB Group Hong Kong with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of the Sales Terms shall be admissible in judicial or administrative proceedings based on or relating to your purchase of the Products, your use of this Site and/or this Application to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
We reserve the right, in our sole discretion, to change the Sales Terms at any time by posting revised terms on this Site and/or this Application. It is your responsibility to check periodically for any changes we may make to the Sales Terms. Your continued purchase of the Products, or your use of this Site and/or this Application following the posting of changes to the Sales Terms or other policies means you accept the changes.
In the event we make material changes to the Sales Terms, notice of these changes will be posted on the homepage of this Site and/or this Application and the revised Sales Terms will take effect thirty (30) days after their publication on this Site and/or this Application.

20. Governing law and Jurisdiction

The laws of Hong Kong govern the Sales Terms, your purchase of the Products, and your use of this Site and/or this Application, and you irrevocably consent to the jurisdiction of the courts located in Hong Kong for any action arising out of or relating to the Sales Terms, your purchase of the Products, and your use of this Site and/or this Application. We recognize that it is possible for you to obtain access to this Site and/or this Application from any jurisdiction in the world, but we have no practical ability to prevent such access nor are we in a position to advise your legal position. This Site and/or this Application has been designed to comply with the laws of Hong Kong only. If any material on this Site and/or this Application, or your purchase of the Products, or your use of this Website and/or this Application, is contrary to the laws of the place where you are when you access it, the Products, this Site and/or this Application are not intended for you, and we ask you not to purchase the Products, use this Site and/or this Application. You are responsible for informing yourself of and seeking independent legal advice about the laws of your jurisdiction and complying with them.

In the event of any dispute, DDB Group Hong Kong reserves the final decision and the ultimate right to make any changes to all terms and conditions without prior notice.